A customer feedback system that works
Out of touch with customer sentiment, unable to gather relevant customer data, and unsure how to use customer feedback to grow revenue.
Able to collect immediate and honest customer satisfaction data and use it to improve the business and keep the team motivated.
Everything you need for turning CSAT, CES, and NPS data into action
There are hidden costs to the hacked together solutions businesses are already using. And they aren’t as effective at collecting feedback (and putting it into action) as they could be.
What you need is a single, centralized place to gather, measure, and publish customer feedback. That’s Simplesat!
Seamless integrations with your existing stack:
Companies are more in touch with their customers after switching to Simplesat
Live customer feedback,
sourced by Simplesat!
One-size-fits-all survey tools just don’t cut it anymore
Understanding the whole picture means integrating multiple channels, metrics, and delivery frequencies with the systems you already use.
With Simplesat, you can embed CSAT (Customer Satisfaction) or CES (Customer Effort Score) surveys in closed ticket notifications, gather NPS (Net Promoter Score) feedback through quarterly emails, or send one-off surveys after a project is completed. You’re in control.
Customer surveys don't have to be boring
Simplesat is the fun and easy way to track CSAT (Customer Satisfaction), CES (Customer Effort Score) and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, or any other helpdesk (or email signature).
Customer surveys are quick to embed in email templates, or send directly from Simplesat. If you’re a Client Heartbeat customer looking to migrate, we’ve got you covered.