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Service recovery paradox: How to create loyal customers out of business slip-ups
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Service recovery paradox: How to create loyal customers out of business slip-ups
Customer Story: Castlerock Managed IT Services
How to crank up credibility with a trifecta of trust
Customer Story: Inspired IT
Stop ignoring the end of the customer journey
9 Simple Ways to Boost Customer Satisfaction Survey Response Rates
Video: Setting up Simplesat from scratch in 15 minutes or less
DigaCore avoids “angry surprises” through clear and consistent customer feedback
Webinar: The MSPs Complete Satisfaction Solution
Providence Consulting strengthens relationships through transparent feedback and communication
The Small Business Owner’s Complete Customer Satisfaction Solution
Simplesat is Now in the Zapier Directory
Why service owners can’t afford to skip collecting feedback from their clients
So, You Received Some Customer Feedback.
Now What?
Simplesat Enhances Customer Feedback Capabilities with One-click CSAT Zendesk Integration
Todd Kane with Simplesat Founders Derek and Cory Brown on the Power of Customer Satisfaction
The Importance of CSAT Surveys for your Technology Business
Simplesat Announces First Two-Way Autotask Integration for Customer Satisfaction
Measuring Customer Service Quality with the RATER Framework
What is a Net Promoter Score (NPS)?
