Customer Story: Indian River Networks
🏆 Results 25% increase in client engagement 50% reduction in CSAT costs Increased service quality and team morale ✅ Solutions used Fast and simple integration with Connectwise Migration of all …
Customer Story
Customer Story: Business France
🏆 Results Dramatic increase in survey response rates Able to act decisively on the insights they gathered Improved team performance ✅ Solutions used CSAT surveys integrated with in-house ITSM tools …
Customer Story: Red Key Solutions
🏆 Results Able to act quickly on customer feedback Increased engagement across the board Identify promoters to increase word of mouth referrals ✅ Solutions used CSAT surveys integrated with ConnectWise …
Customer Story: Proper Sky
Proper Sky immediately began receiving consistent, high quality actionable data. They went from essentially meaningless 100% positive feedback, to now seeing the full spectrum of customer experiences.
Customer Story: Castlerock Managed IT Services
The positive feedback is now motivating the Castlerock team and their performance is continually improving.
Customer Story: Inspired IT
Simplesat offered an easy to implement, easy to track solution for measuring customer satisfaction.
Customer Story: DigaCore
After implementing Simplesat, the leadership team of DigaCore was impressed with how easy it was for clients to instantly communicate how they were feeling.
Providence Consulting strengthens relationships through transparent feedback and communication
Customer Story: Providence Consulting