The easiest way to get customer feedback through Freshdesk

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 Integrate one-click CSAT or NPS surveys into Freshdesk solved ticket email notifications. 

How Simplesat works with Freshdesk

Add CSAT or NPS surveys to solved ticket emails

Embed one-click surveys directly into solved ticket Freshdesk email notifications.

Add comments and tags to tickets

Through Zapier, you can sync ratings with Freshdesk ticket comments and tags to increase the visibility and transparency of your helpdesk.

Add satisfaction ratings back to Freshdesk

Through Zapier, you can take advantage of Freshdesk’s core satisfaction ratings by writing feedback directly to tickets.

Detailed ticket reporting

Create reports for a client, group of team members, or any other information you’re looking to present or explore.

Zapier Integrations for Simplesat and Freshdesk

Customer surveys don't have to be boring

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