customer satisfaction surveys for Salesforce
Embed CSAT surveys into Salesforce CRM emails.
How Simplesat works with Salesforce
Add CSAT or NPS surveys to email templates
Embed one-click surveys directly into solved ticket Salesforce emails.
- Easy copy/paste process takes less than 5 minutes
- Works with Salesforce’s workflow rule email alerts
- Embedded surveys mean no extra emails for your contacts
New ratings automatically update Salesforce contacts
Through Zapier, you can sync ratings with your Salesforce.
- Immediately update records when you receive new feedback
- Make it easy to identify prospects or unhappy customers
Detailed reporting
Create reports for a client, group of team members, or any other information you’re looking to present or explore.
- View survey score, stats, trends, and leaderboards
- Filter by company, customer, team member, or any synced Salesforce attributes
- Drill down to see details for any specific stat or time period
Super satisfied Simplesat success stories
Customer Story: Indian River Networks
🏆 Results 25% increase in client engagement 50% reduction in
Customer Story: Business France
🏆 Results Dramatic increase in survey response rates Able to
Customer Story: Red Key Solutions
🏆 Results Able to act quickly on customer feedback Increased