customer satisfaction surveys for Salesforce

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Embed CSAT surveys into Salesforce CRM emails.

How Simplesat works with Salesforce

Add CSAT or NPS surveys to email templates

Embed one-click surveys directly into solved ticket Salesforce emails.

  • Easy copy/paste process takes less than 5 minutes
  • Works with Salesforce’s workflow rule email alerts
  • Embedded surveys mean no extra emails for your contacts
Screenshot of Simplesat survey embed code

New ratings automatically update Salesforce contacts

Through Zapier, you can sync ratings with your Salesforce.

  • Immediately update records when you receive new feedback
  • Make it easy to identify prospects or unhappy customers

Detailed reporting

Create reports for a client, group of team members, or any other information you’re looking to present or explore.

  • View survey score, stats, trends, and leaderboards
  • Filter by company, customer, team member, or any synced Salesforce attributes
  • Drill down to see details for any specific stat or time period
Screenshot of Simplesat dashboard showing detailed ticket reporting

Super satisfied Simplesat success stories

Customer surveys don't have to be boring

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