Todd Kane with Simplesat Founders Derek and Cory Brown on the Power of Customer Satisfaction
Todd Kane from Evolved Management Consulting chats with Simplesat co-founders and father son duo Derek and Cory Brown.
- Simplesat's origins from Pronto Marketing
- Filling a need for a "complete satisfaction solution" for MSPs
- The importance of collecting CSAT ticket feedback
- How users are benefitting from Simplesat today
- How Simplesat is different from competitors or alternative solutions
- On the roadmap: NPS emails, deeper integrations with ConnectWise, Autotask, Zendesk and more
Originally posted on Evolve's blog.