The easiest way to get customer feedback through Freshdesk


Embed CSAT, CES, or NPS surveys into Freshdesk’s solved-ticket email notifications. 

How Simplesat works with Freshdesk

Add CSAT, CES, or NPS surveys to solved ticket emails

Embed one-click surveys directly into solved ticket emails from Freshdesk.

Update contact properties with rating details

Create follow-up tickets from feedback

Add comments and tags to tickets

Add satisfaction ratings back to Freshdesk

Update ticket fields with rating details

Get everything in Simplesat

Customer surveys don't have to be boring

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