The easiest way to get customer feedback through Freshdesk


Embed CSAT, CES, or NPS surveys into Freshdesk’s solved-ticket email notifications. 

How Simplesat works with Freshdesk

Add CSAT, CES, or NPS surveys to solved ticket emails

Embed one-click surveys directly into solved ticket emails from Freshdesk.

Update contact properties with rating details

Create follow-up tickets from feedback

Add comments and tags to tickets

Add satisfaction ratings back to Freshdesk

Update ticket fields with rating details

Get everything in Simplesat

Scroll to Top

Try a sample survey

Enter your email below to receive a sample survey.