The easiest way to get customer feedback through ConnectWise

 Integrate CSAT (Customer Satisfaction) or CES (Customer Effort Score) feedback into your ConnectWise ticket notifications and automates quarterly email NPS (Net Promoter Score) surveys.


✨ How Simplesat works with ConnectWise

Click to view how Simplesat works with ConnectWise



Add CSAT or CES surveys to closed ticket emails

Embed one-click CSAT or CES surveys directly into closed status ConnectWise ticket notifications.


Sync ConnectWise ticket details with feedback

Gain further context about feedback by retrieving ticket info through the ConnectWise API.



Add feedback to internal notes

Sync ratings with ConnectWise ticket notes to increase the visibility and transparency of your service board.

Update ConnectWise custom fields with feedback

Connect ratings with ticket custom fields to enable automations and detailed reporting.



Import and sync ConnectWise contacts

Getting your contacts into Simplesat enables automating surveys, and makes sure your records are always up to date.


Automate NPS surveys

Put your quarterly customer surveys on autopilot by emailing directly from Simplesat.



Detailed client reporting

Create reports for a client, group of team members, or any other information you’re looking to present or explore.

✨ Find out how real businesses are improving customer satisfaction with Simplesat

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