The easiest way to get customer feedback through ConnectWise
Integrate CSAT (Customer Satisfaction) or CES (Customer Effort Score) feedback into your ConnectWise ticket notifications and automates quarterly email NPS (Net Promoter Score) surveys.
✨ How Simplesat works with ConnectWise
Click to view how Simplesat works with ConnectWise
Add CSAT or CES surveys to closed ticket emails
Embed one-click CSAT or CES surveys directly into closed status ConnectWise ticket notifications.
Sync ConnectWise ticket details with feedback
Gain further context about feedback by retrieving ticket info through the ConnectWise API.
Add feedback to internal notes
Sync ratings with ConnectWise ticket notes to increase the visibility and transparency of your service board.
Update ConnectWise custom fields with feedback
Connect ratings with ticket custom fields to enable automations and detailed reporting.
Import and sync ConnectWise contacts
Getting your contacts into Simplesat enables automating surveys, and makes sure your records are always up to date.
Automate NPS surveys
Put your quarterly customer surveys on autopilot by emailing directly from Simplesat.
Detailed client reporting
Create reports for a client, group of team members, or any other information you’re looking to present or explore.