Your E-commerce's ultimate customer feedback solution
Turn customer feedback into your competitive advantage. Discover key insights, reduce churn, and fuel your E-commerce success – all within Simplesat.
🙌 See how leading E-commerce companies leverage Simplesat
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Drive agent performance with ticket CSAT
Simplesat is the simplest and most effective way for E-commerce companies to gather customer feedback from every solved ticket. With a setup time of less than 10 minutes, the system runs itself afterward!
Integrates with:
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Drive engagement at key moments with event-based emails
Streamline post-purchase communication with event-based emails. Automatically send personalized emails after a purchase to gather feedback, address concerns, and ensure a seamless customer experience.
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Get immediate post-checkout feedback
Capture valuable feedback from customers right after checkout with web-embed surveys. Gain insights into their post-purchase experience, identify pain points, and take proactive measures to ensure exceptional customer satisfaction.
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Keep the pulse with Slack notifications
Embrace transparency and instant feedback. Be notified of negative feedback in real-time or celebrate your team’s wins!
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Gain a clear view of your customer feedback with reporting dashboards
Empower your E-commerce business with Simplesat’s robust reporting dashboards. Seamlessly visualize and analyze your feedback data, unlocking valuable insights that drive smarter decision-making, optimize customer experiences, and propel your business to new heights.
✨ Join the ranks of other successful businesses
Simplesat is a leader in customer feedback management
Simplicity, flexibility, an amazing support team. We’re here to make our clients’ lives easier. See below why they love Simplesat!