Simple and effective customer satisfaction surveys for Salesforce
Embed CSAT, CES, or NPS surveys into Salesforce CRM emails.
How Simplesat works with Salesforce
Add CSAT, CES, or NPS surveys to email templates
Embed one-click surveys directly into solved ticket Salesforce emails.
- Easily create a Salesforce survey
- Works with Salesforce’s workflow rule email alerts
- Embedded surveys mean no extra emails for your contacts
New ratings automatically update Salesforce contacts
Through Zapier, you can sync ratings with your Salesforce.
- Immediately update records when you receive new feedback
- Make it easy to identify prospects or unhappy customers
Instant Emails
Keep your team on the same page with informative email notifications.
- Each Simplesat user can configure their notification preferences
- Options to receive only certain types of results (ex. only negative ratings with a comment)
- Send notifications to email groups, Microsoft Teams, or Slack channels
Detailed reporting
Create reports for a client, group of team members, or any other information you’re looking to present or explore.
- View survey score, stats, trends, and leaderboards
- Filter by company, customer, team member, or any synced Salesforce attributes
- Drill down to see details for any specific stat or time period
Super satisfied Simplesat success stories
Customer Story: Integration Technologies
🏆 Results Time and effort saved through survey automation Improved
Customer Story: Indian River Networks
🏆 Results 25% increase in client engagement 50% reduction in
Customer Story: Business France
🏆 Results Dramatic increase in survey response rates Able to