Simple and effective customer satisfaction surveys for Salesforce
Embed CSAT, CES, or NPS surveys into Salesforce Classic and Salesforce Lightning Experience emails.
✨ How Simplesat works with Salesforce
Click to view how Simplesat works with Salesforce
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Add CSAT, CES, or NPS surveys to Salesforce
Simplesat surveys can be added to Salesforce Classic and Salesforce Lightning Experience.
- Easily embed Simplesat surveys directly into case notification emails from Salesforce
- Include surveys in existing notifications - that means no extra emails for your clients
- Easy copy/paste process takes less than 5 minutes
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Update contact properties with rating details
- Your agents can view everything without leaving Salesforce
- Filter reports by contact custom fields
- Ensure every contact is always up-to-date with their latest CSAT, NPS, and CES scores
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Update case custom fields with rating details
- Sync feedback to your Salesforce account
- Update case custom fields with feedback rating, sentiment, and comments
- Generate reports within Salesforce
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Update Simplesat case custom fields response details in Salesforce
- Sync feedback details back to Salesforce in real-time
- Generate and filter reports by CSAT, NPS, CES rating, sentiment, or comments
✨ Find out how real businesses are improving customer satisfaction with Simplesat
