Resources Awesome customer satisfaction resources. Service Improvement Guides How to Turn Your Promoters into Case Studies 5 Tips on Obtaining a Measurable Value From Customer Feedback Everything you need to know about adding one-click customer surveys to your email signatures How to get more constructive (negative) customer feedback 3 Key Takeaways about Customer Satisfaction from the Zendesk Customer Experience Trends Report 2020 Customer Service KPIs that MSPs Should Be Tracking View all → Podcasts EP.01 – Derek Brown from Pronto Marketing: What does customer satisfaction mean to us? EP.02 – Richard Tubb: Highly satisfied customers equals more future business EP.03 – Tier2Tech: Prioritizing Customer Satisfaction as your Business Edge View all → Customer Stories Customer Story: Integration Technologies Customer Story: Indian River Networks Customer Story: Business France Customer Story: Red Key Solutions How Proper Sky Ditched Their In-House Survey Tool for Better Response Rates and Game-Changing Feedback Customer Story: Castlerock Managed IT Services View all → News & Updates Publish testimonials in real-time with feedback widgets Introducing CES (Customer Effort Score) for Simplesat Q2 2021 feature release: Internal notes, custom rating icons, and easy customer editing View all →
How Proper Sky Ditched Their In-House Survey Tool for Better Response Rates and Game-Changing Feedback
