Awesome customer satisfaction resources. Service Improvement Guides How to get more constructive (negative) customer feedback 3 Key Takeaways about Customer Satisfaction from the Zendesk Customer Experience Trends Report 2020 Customer Service KPIs that MSPs Should Be Tracking Native vs. 3rd party customer survey tools: which option is right for me? Are you getting the best out of your customer service team? The Complete Guide to Customer Survey Questions View all → Customer Stories Customer Story: Integration Technologies Customer Story: Indian River Networks Customer Story: Business France Customer Story: Red Key Solutions How Proper Sky Ditched Their In-House Survey Tool for Better Response Rates and Game-Changing Feedback Customer Story: Castlerock Managed IT Services View all → News & Updates Introducing two-factor authentication in Simplesat Features update: Feedback section makeover Turning Customer Feedback into Rocket Fuel – Webinar with NinjaRMM View all →
How Proper Sky Ditched Their In-House Survey Tool for Better Response Rates and Game-Changing Feedback
