The easiest way to get customer feedback through Zendesk


Add one-click CSAT,  CES, or NPS surveys to Zendesk email triggers in minutes. Simplesat syncs rating and ticket info both ways.

zendesk Customer surveys
"Simplesat makes it so much easier to manage a customer service team in Zendesk."

How Simplesat works with Zendesk

Add CSAT, CES, or NPS surveys to solved ticket emails

Embed one-click surveys directly into solved ticket Zendesk email notifications. 

Sync Zendesk ticket details with feedback

Gain further context about feedback by retrieving ticket info through the Zendesk API.

Add comments and tags to tickets

Sync ratings with Zendesk ticket comments and tags to increase the visibility and transparency of your helpdesk.

zendesk Customer surveys

Add Satisfaction ratings back to Zendesk

Take advantage of Zendesk’s core satisfaction ratings by writing feedback directly to tickets.

Import and sync your existing Zendesk satisfaction ratings

Getting your contacts into Simplesat enables automating surveys, and makes sure your records are always up to date.

Detailed ticket reporting​

Create reports for a client, group of team members, or any other information you’re looking to present or explore.

How does Simplesat compare to Zendesk’s native customer feedback functionality?

Zapier Integrations for
Simplesat and Zendesk

"The software is so straightforward and integrated with both Zendesk and our website landing pages easily. The UI is modern, clean, and bug free."
Blake Freeman
Support Lead at Rise Vision

Customer surveys don't have to be boring

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