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Full feature breakdown
Standard | Pro | |
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Omni-embed |
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Direct email |
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Auto-followup |
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Email notifications |
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Slack & MS Teams |
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Advanced reporting |
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PDF reports |
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Testimonial widgets |
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API access |
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Direct integrations |
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User management |
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Priority support |
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Custom integrations |
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Custom branding |
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Multi-brand |
Common questions
Do we pay more for extra users?
Nope! Your plan’s price is the same whether you have 1 or 100 users in your account.
What if I expect higher volume than your Pro plan?
Just contact us and we’ll be happy to discuss your custom needs.
How secure are you?
Simplesat takes this seriously. We follow best practices for all critical systems and infrastructure.
Do you offer any discounts?
Yes, you’ll get 20% off if you pay for a yearly subscription. We also offer a 10% discount for qualifying 501(c)(3) non-profit organizations.
What is the contract?
No contracts, cancel anytime. We want to earn your business every single month.
Is anything limited during the trial?
The only feature that’s limited is the daily email sending limit. If you need more during your trial, just let us know.
Can I import feedback from another system?
You sure can! Just send us a message with the CSV data and we’ll work with you on a one-time import.
Do you provide support?
The best support. We’re usually available for live chat, or you can send us an email anytime.
Can I have a 1:1 demo?
We’d be delighted to give you a tour, or help with onboarding. Book a time here.
Where can I see Simplesat reviews?
Read dozens of 5-star reviews at G2 Crowd, Caperra, ConnectWise marketplace, and Zendesk app directory.