Todd Kane with Simplesat founders Derek and Cory Brown on the power of customer satisfaction

Todd Kane from Evolved Management Consulting chats with Simplesat co-founders and father son duo Derek and Cory Brown.

Topics covered:

Simplesat’s origins from Pronto Marketing
Filling a need for a “complete satisfaction solution” for MSPs
The importance of collecting CSAT ticket feedback
How users are benefitting from Simplesat today
How Simplesat is different from competitors or alternative solutions
On the roadmap: NPS emails, deeper integrations with ConnectWise, Autotask, Zendesk and more

Originally posted on Evolve’s blog.

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