Features update: Feedback section makeover
🚀 New features Answers from the same session are grouped as “responses” Enhanced response popup including meta information and additional answers Filter responses by date and a bunch of different …
News & Updates
Turning Customer Feedback into Rocket Fuel – Webinar with NinjaRMM
Simplesat CEO Cory Brown and NinjaRMM‘s Director of Content Jonathan Crowe discuss how MSPs can get the most out of their customer feedback. 🍿 Webinar summary Why you should care …
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Features update: improvements to survey reporting
🚀 New features Advanced filtering 90-day moving average line chart Ratings over time column chart Company leaderboard Google reCAPTCHA for spam filtering Asset 1 Making great strides in “better reporting” …
Simplesat is Now in the Zapier Directory
Simplesat is designed to integrate with the communication and feedback channels used by service companies to solicit feedback and interact with their customers. Which is why we’re so excited to …
Simplesat Enhances Customer Feedback Capabilities with One-click CSAT Zendesk Integration
Seattle, WA — Simplesat announces an intuitive one-click CSAT solution that seamlessly integrates with Zendesk, Inc. customer service and engagement platform. In today’s competitive environment, it’s critical that companies have …
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Simplesat Announces First Two-Way Autotask Integration for Customer Satisfaction
Seattle, WA — Simplesat announces the first two-way customer satisfaction feedback tool for Datto’s Autotask PSA. In today’s competitive environment, it’s critical that companies have consistent and up-to-date satisfaction data. …
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