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News & Updates

Web-embed surveys, event-based emails, and survey builder improvements

Web-embed, event-based emails, survey builder improvements

Simplesat as a Zendesk NPS alternative

5-Star, multi-select questions, survey expiration, and enhanced filters

Revamped and ready for action: unveiling Simplesat’s new dashboards

New feature: conditional logic and follow-up questions

Simplesat integrations 2.0 🔁

Simplesat’s origin story: how it all began

Publish testimonials in real-time with feedback widgets

Introducing CES (Customer Effort Score) for Simplesat

Q2 2021 feature release: Internal notes, custom rating icons, and easy customer editing

Q1 2021 feature release: Advanced survey design customization and multi-brand support

User roles and permissions: just the right survey and feedback access for your team

One-off emails, automated follow-ups, customizable templates, and improved email activity stats

Slack/MS Teams, PDF client reports, and unlocking your customer satisfaction data

Introducing two-factor authentication in Simplesat

Features update: Feedback section makeover

Features update: improvements to survey reporting

Video: Setting up Simplesat from scratch in 15 minutes or less

Simplesat is now in the Zapier Directory

Simplesat enhances customer feedback capabilities with one-click CSAT Zendesk integration

Simplesat announces first two-way Autotask integration for customer satisfaction

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Features
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