🚀 New features New and updated roles Controlling survey access Restricting feedback for Collaborators Team member mapping Asset 1 We’ve cooked up some new roles in Simplesat designed to give …
User roles and permissions: just the right survey and feedback access for your team Read More
🚀 New features One-off email surveys Automated follow-up reminders Customizable email templates Detailed email activity reporting Streamlined customer import process Asset 1 One-off email surveys It’s super easy to send …
🚀 New features Slack and Microsoft Teams integration Pivot table reports Downloadable PDF reporting Export table stats to CSV Enhanced user management (2fa, transfer ownership, passwords) Asset 1 Slack and …
Slack/MS Teams, PDF client reports, and unlocking your customer satisfaction data Read More
Two-factor authentication (2FA) is now available for all users in Simplesat. This feature had long been on our backlog, but we decided that releasing a 2FA solution was critical given …
Introducing two-factor authentication in Simplesat Read More
???? New features Answers from the same session are grouped as “responses” Enhanced response popup including meta information and additional answers Filter responses by date and a bunch of different …
Simplesat CEO Cory Brown and NinjaRMM‘s Director of Content Jonathan Crowe discuss how MSPs can get the most out of their customer feedback. ???? Webinar summary Why you should care …
Turning Customer Feedback into Rocket Fuel – Webinar with NinjaRMM Read More
???? New features Advanced filtering 90-day moving average line chart Ratings over time column chart Company leaderboard Google reCAPTCHA for spam filtering Asset 1 Making great strides in “better reporting” …
Simplesat is designed to integrate with the communication and feedback channels used by service companies to solicit feedback and interact with their customers. Which is why we’re so excited to …
Seattle, WA — Simplesat announces an intuitive one-click CSAT solution that seamlessly integrates with Zendesk, Inc. customer service and engagement platform. In today’s competitive environment, it’s critical that companies have …
Simplesat Enhances Customer Feedback Capabilities with One-click CSAT Zendesk Integration Read More
Seattle, WA — Simplesat announces the first two-way customer satisfaction feedback tool for Datto’s Autotask PSA. In today’s competitive environment, it’s critical that companies have consistent and up-to-date satisfaction data. …
Simplesat Announces First Two-Way Autotask Integration for Customer Satisfaction Read More
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