The easiest way to get customer feedback through NinjaOne
Add one-click CSAT, CES, or NPS surveys to NinjaOne email triggers in minutes. Simplesat syncs rating and ticket info both ways.
✨ How Simplesat works with NinjaOne
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Add CSAT, CES, NPS, 5-star rating surveys to email notifications
Embed one-click surveys directly into NinjaOne email notifications.
- Easily create NinjaOne surveys
- The copy/paste process is straightforward, takes less than 5 minutes
- Embedded surveys mean no extra emails for your contacts
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Enhance ticket communication with private feedback comments
Streamline communication by incorporating private feedback comments directly into tickets.
- Integrate Simplesat feedback seamlessly within the ticket interface.
- Ensure confidentiality by designating feedback as private comments for internal reference.
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Integrate rating and sentiment into ticket tags for enhanced visibility
Improve ticket management by showcasing Simplesat ratings and sentiments directly within ticket tags.
- Enhance ticket organization and tracking by displaying Simplesat ratings.
- Provide quick insights into ticket sentiment by incorporating sentiment indicators into tags.
✨ Read how real businesses are improving customer satisfaction with Simplesat
