Discover how Julia Mueller, CS Leader & Managing Director, redefines customer success with insights on empathy, collaboration, and driving growth in modern organizations.
Success Made Simple
·
4 minute read
Success Made Simple
Success Made Simple
In this edition of our CS Leader Series, we sit down with Alexandra Gold, seasoned customer success leader at GoCardless. We explore her journey, discuss the evolution of CS – […]
·
6 minute read
Success Made Simple
In this edition of “Success Made Simple,” we sit down with Guy Galon, VP of Customer Success at cybersecurity firm Obrela. Guy shares his journey into CS, the importance of […]
·
4 minute read
Success Made Simple
We recently sat down with Alon Ahronberg, an experienced CS leader, to discuss his journey, insights on team building, customer segmentation strategies, and the future challenges facing CS teams. With […]
·
7 minute read
Success Made Simple
Success has become a vital function for SaaS companies, but building and leading an effective CS team comes with unique challenges. We spoke with Stijn Smet, Head of CS at […]
·
4 minute read
Success Made Simple
🤗 Embracing the Success community Q: Can you share your journey into customer success and what you’re currently doing in this field? A: I spent the first ten years of […]
·
5 minute read
Success Made Simple
👑 Getting started in Customer Success Q: How did you transition from being in a team position to becoming a coach and teacher for CS leaders? A: I kind of […]
·
7 minute read
Success Made Simple
👑 Leadership and Team Building Q: How do you manage to maintain motivation and engagement within the team, especially during challenging times? A: Transparency is key to keeping the team […]
·
5 minute read
Success Made Simple
👑 Leadership and Team Building Can you walk us through your journey to becoming a CS leader? What pivotal experiences shaped your leadership style? Celine: I worked my way up […]
·
5 minute read
