In this edition of our CS Leader Series, we sit down with Alexandra Gold, seasoned customer success leader at GoCardless. We explore her journey, discuss the evolution of CS – […]

In this edition of “Success Made Simple,” we sit down with Guy Galon, VP of Customer Success at cybersecurity firm Obrela. Guy shares his journey into CS, the importance of […]

We recently sat down with Alon Ahronberg, an experienced CS leader, to discuss his journey, insights on team building, customer segmentation strategies, and the future challenges facing CS teams. With […]

Success has become a vital function for SaaS companies, but building and leading an effective CS team comes with unique challenges. We spoke with Stijn Smet, Head of CS at […]

🤗 Embracing the Success community Q: Can you share your journey into customer success and what you’re currently doing in this field? A: I spent the first ten years of […]

👑 Getting started in Customer Success Q: How did you transition from being in a team position to becoming a coach and teacher for CS leaders? A: I kind of […]

👑 Leadership and Team Building Q: How do you manage to maintain motivation and engagement within the team, especially during challenging times? A: Transparency is key to keeping the team […]

👑 Leadership and Team Building Can you walk us through your journey to becoming a CS leader? What pivotal experiences shaped your leadership style? Celine: I worked my way up […]