“If you don’t have a source for client feedback you are missing a major tool in your business.
Simplesat is one of our favorite vendors. We migrated over from a previous platform and we could not be any happier.
Our client response rate is extremely high and accurate.The interface is incredibly easy to understand and navigate. The dashboard is very informative. We have instant feedback on our clients. It is great to see the comments they have regarding our staff. Getting alerts on anything less than green is critical to any business. We get instant alerts which allow us to contact the client immediately and proactively. Quick response is the key to great client service business.”