“There are quite a few products in this space and we evaluated a bunch before settling on Simplesat. We haven’t been disappointed! We’re getting extremely helpful feedback from clients that then drives our training and operational processes.
Simplesat’s support has been phenomenal. There have been a number of times where I’ve had a question, feature suggestion, or beta request and they’ve gone above and beyond to provide instructions and help us design custom surveys. In cases where they didn’t have the feature we wanted yet, they were straightforward about where it fell in their roadmap and then actually reached out to follow up when the requested feature became available for beta testing.”