We make it easy for you to capture customer feedback in ConnectWise, Autotask, Zendesk and a number of helpdesks and PSAs.
Put your Net Promoter Score surveys on autopilot with Simplesat.
Import and sync customers with ConnectWise, Autotask, Infusionsoft, Intercom and a growing list of sources.
Simplesat makes it easy to track incoming CSAT feedback gathered through your helpdesk.
Spot problem areas, identify bright spots, and improve your customer experience!
Increase website conversions by providing social proof through positive testimonials. Publish feedback with one click and watch it instantly show up on your website
No matter the number of surveys, responses, users and customers in your account.
Fun and intuitive Good/Neutral/Bad surveys ready to embed in your closed ticket notification emails.
Send recurring NPS (Net Promoter Score) emails to a synced or imported customer list.
Instantly publish real-time feedback on your website to increase social proof and improve conversions.
Choose different text for follow-up and thank you page content based on your customer's response.
Invite your entire team to have transparency into your company’s satisfaction.
See all ratings in an intuitive feedback stream, allowing you to filter by company, customer, sentiment and more.
View satisfaction details for each individual customer.
Sync incoming feedback with your Dropbox account to integrate with BrightGauge or other BI tools.
Connect through the API to enable advanced functionality.
Choose to get emails for only certain ratings, for example, only bad or neutral ratings with a comment.
"Great Zendesk add on for CSAT ratings. Affordable and certainly exceeded my expectations. They are constantly adding features and making their product better each and every day. They have amazing hands-on support to help with setup and any questions I had about the product. I highly recommend."