Stupid-Simple Satisfaction Surveys
Delightfully easy to use one-click CSAT surveys for MSPs and service minded professionals.
Powerful integrations to streamline your workflows
Setup your fun, one-click CSAT survey in less than 10 minutes
We make it easy for you to capture customer feedback in ConnectWise, Autotask, Zendesk and a number of helpdesks and PSAs.
Measure and improve your customer satisfaction
SimpleSat makes it easy to track incoming CSAT feedback gathered through your helpdesk.
Spot problem areas, identify bright spots, and improve your customer experience!
Instantly publish positive client feedback as testimonials
Increase website conversions by providing social proof through positive testimonials. Publish feedback with one click and watch it instantly show up on your website
Clear and fair pricing
Lite
1 survey source
Standard
4 survey sources
Unlimited
Unlimited survey sources
Lite
1 survey source
Standard
4 survey sources
Unlimited
Unlimited survey sources
What's a "survey source"?
A survey source is a questionnaire used for a certain moment or interaction. For example, a support ticket CSAT survey, or quarterly Net Promoter Score email to your customers. Survey sources don't expire and can collect an unlimited number of responses.
All plans include
One-click CSAT surveys
Fun and intuitive Good/Neutral/Bad surveys ready to embed in your closed ticket notification emails.
Real-time testimonial widgets
Instantly publish real-time feedback on your website to increase social proof and improve conversions.
Customizable landing pages
Choose different text for follow-up and thank you page content based on your customer's response.
Instant email notifications
Choose to get emails for only certain ratings, for example, only bad or neutral ratings with a comment.
Unlimited users
Invite your entire team to have transparency into your company’s satisfaction.
Easy feedback visibility
See all ratings in an intuitive feedback stream, allowing you to filter by company, customer, sentiment and more.
Customer feedback insights
View satisfaction details for each individual customer.
Export feedback to Dropbox
Sync incoming feedback with your Dropbox account to integrate with BrightGauge or other BI tools.
ConnectWise and Autotask integrations
Connect through the API to enable advanced functionality.
Team member leaderboard
Spot your team's high performers through a team member leaderboard.
MSPs SimpleSat
"Red Key Solutions is an MSP that services the New York City Metro area. SimpleSat took us 3 minutes to get setup and integrated into our ConnectWise account. The surveys are clean, fun, more personal and get higher response rates than our previous solution. We can publish testimonials to our website with one click and the analytics are really clean. SimpleSat is designed for awesome MSPs!"
Alex Markov
President
