Stupid-Simple Satisfaction Surveys

Delightfully easy to use one-click CSAT surveys for MSPs and service minded professionals.

30-Day Free Trial

View a sample survey

Powerful integrations to streamline your workflows

brightgauge customer satisfaction surveys
autotask customer satisfaction surveys
connectwise customer satisfaction surveys
zendesk customer satisfaction surveys
zapier customer satisfaction surveys
dropbox customer satisfaction surveys

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Setup your fun, one-click CSAT survey in less than 10 minutes

We make it easy for you to capture customer feedback in ConnectWise, Autotask, Zendesk and a number of helpdesks and PSAs.

View a sample survey

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Measure and improve your customer satisfaction

SimpleSat makes it easy to track incoming CSAT feedback gathered through your helpdesk.
Spot problem areas, identify bright spots, and improve your customer experience!

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Instantly publish positive client feedback as testimonials

Increase website conversions by providing social proof through positive testimonials. Publish feedback with one click and watch it instantly show up on your website

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Clear and fair pricing

Monthly
Yearly (15% discount)

Lite

$39 / month

1 survey source

Standard

$79 / month

4 survey sources

Unlimited

$149 / month

Unlimited survey sources

Lite

$33/ month

1 survey source

Standard

$67/ month

4 survey sources

Unlimited

$127/ month

Unlimited survey sources


What's a "survey source"?

A survey source is a questionnaire used for a certain moment or interaction. For example, a support ticket CSAT survey, or quarterly Net Promoter Score email to your customers. Survey sources don't expire and can collect an unlimited number of responses.

All plans include

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One-click CSAT surveys

Fun and intuitive Good/Neutral/Bad surveys ready to embed in your closed ticket notification emails.

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Real-time testimonial widgets

Instantly publish real-time feedback on your website to increase social proof and improve conversions.

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Customizable landing pages

Choose different text for follow-up and thank you page content based on your customer's response.

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Instant email notifications

Choose to get emails for only certain ratings, for example, only bad or neutral ratings with a comment.

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Unlimited users

Invite your entire team to have transparency into your company’s satisfaction.

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Easy feedback visibility

See all ratings in an intuitive feedback stream, allowing you to filter by company, customer, sentiment and more.

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Customer feedback insights

View satisfaction details for each individual customer.

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Export feedback to Dropbox

Sync incoming feedback with your Dropbox account to integrate with BrightGauge or other BI tools.

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ConnectWise and Autotask integrations

Connect through the API to enable advanced functionality.

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Team member leaderboard

Spot your team's high performers through a team member leaderboard.