Delighted is sunsetting. Simplesat is your upgrade.
Effortless by default
Flexible by design
Instant human support
Migrate in a day with no disruption. Get the simplicity you love, plus better integrations, team insights, and hands-on support.
Trusted by leading service teams
Simplesat gives you more than a replacement—it's a step forward.
- CSAT, NPS, CES, 5-star surveys
- Email, Link, Widget, In-app
- Send from your domain
- Native integrations (HubSpot, Intercom, etc.)
- Custom workflows
- Individual agent reporting
- Real human support
- Migration support
- Long-term roadmap
- CSAT, NPS, CES, 5-star surveys
- Email, Link, Widget, In-app
- Send from your domain (Limited)
- Native integrations (Limited)
- Custom workflows
- Individual agent reporting
- Real human support
- Migration support
- Long-term roadmap
Simplesat integrates with your favorite tools
How migration works
Switch in 3 simple steps
Export your Delighted data
We’ll walk you through it.
Configure your Simplesat setup
Templates, logic, and branding included.
Launch your first survey
Start collecting feedback the same week.
Need help? Our migration specialists handle the heavy lifting.
I’m always really impressed by Simplesat’s support team, as the team is really solution-oriented, so I feel like almost every reply has a solution, even a workaround, or clear action for me to do. So we were able to scale Simplesat up for many other use cases, and hope that we can scale it up even further in the future.
⏳ Limited-time offer
- We'll match your Delighted pricing for the first year
- Free migration support and onboarding
- Cancel anytime, no hidden fees
Most feedback tools are too much or too little
😊 We’re just right
Too little. Although it’s convenient to have a survey built into your helpdesk, it doesn’t provide your team with the multifaceted data that lets you understand customer needs.
- ❌ Basic and unengaging
- ❌ Limited customization
- ❌ Minimal functionality
- ❌ Surface-level reports
- ❌ No automation
- ❌ Limited integration
- ❌ Little or no support
Just right. Integrates seamlessly with your stack, so you can collect feedback via the platforms you’re already using. Only takes minutes to set up, and remains flexible enough to scale with your needs.
- ✅ Simple but powerful
- ✅ No engineers needed
- ✅ Instant insights in your tools
- ✅ Clear, actionable feedback
- ✅ Automated follow-ups & workflows
- ✅ Works with helpdesks, CRMs, & BI
- ✅ Friendly, human support
Too much. Overkill for most teams. Complicated enough to overwhelm your team; they spend more time managing the tool than improving the CX. You may end up paying for features you’ll never use.
- 😵💫 Expensive to set up
- 😵💫 Overly complex
- 😵💫 Slow to launch
- 😵💫 Data overload
- 😵💫 Requires training
- 😵💫 Disconnected from workflows
- 😵💫 Impersonal support
You have, plain and simply, created the most efficient, easy-to-use and nice to look at feedback system l’ve worked with in over ten years of business. Keep it up.
