Simplesat makes it easy to embed visual positive/neutral/negative surveys in closed ticket email notifications.
Put your Net Promoter Score email surveys on autopilot.
Import and sync your ConnectWise contacts with Simplesat, then create an audience list to target clients who should receive surveys.
Powerful dashboards give you insight into ConnectWise ticket feedback and client loyalty.
Spot problem areas, identify bright spots, and improve your customer experience!
Increase website conversions by providing social proof through positive testimonials. Publish feedback with one click and watch it instantly show up on your website.
No matter the number of surveys, responses, users and customers in your account.
Fun and intuitive Good/Neutral/Bad surveys ready to embed in ConnectWise closed ticket notification emails.
Send recurring NPS (Net Promoter Score) emails to a synced ConnectWise contact list.
Instantly publish real-time feedback on your website to increase social proof and improve conversions.
Choose different text for follow-up and thank you page content based on your customer's response.
Invite your entire team to have transparency into your company’s satisfaction.
See all ratings in an intuitive feedback stream, allowing you to filter by company, customer, sentiment and more.
View satisfaction details for each individual customer.
Sync incoming feedback with your Dropbox account to integrate with BrightGauge or other BI tools.
Authenticate with the ConnectWise API to enable rich, two-way integrations.
Choose to get emails for only certain ratings, for example, only bad or neutral ratings with a comment.
"We have been using Simplesat for quite a few months and can't count how many potential clients have referenced the reviews on our website. We built our business on fast service, professionalism, and high quality. Simplesat has validated what we already knew and made it apparent to any potential client visiting our website."