Delightfully simple CES survey software
Out of touch with customer sentiment, unable to gather relevant customer data, and unsure how to use customer feedback to grow revenue.
Able to collect immediate and honest customer satisfaction data and use it to improve the business and keep the team motivated.
Everything you need for turning CES feedback into action
There are hidden costs to the hacked together solutions businesses are already using. And they aren’t as effective at collecting feedback (and putting it into action) as they could be.
What you need is a single, centralized place to gather, measure, and publish customer feedback. That’s Simplesat!
Seamless integrations with your existing stack:
Companies are more in touch with their customers after switching to Simplesat
Live customer feedback,
sourced by Simplesat!
One-size-fits-all survey tools just don’t cut it anymore
Understanding the whole picture means integrating multiple channels, metrics, and delivery frequencies with the systems you already use.
With Simplesat, you can embed CSAT or CES (Customer Effort Score) surveys in closed ticket notifications, gather NPS (Net Promoter Score) feedback through quarterly emails, or send one-off surveys after a project is completed. You’re in control.
Customer surveys don't have to be boring
CES Software - CES system for business - CES Survey Tool
Simplesat makes it fun and simple to track CES (Customer Effort Score) feedback from your customers. CES surveys are easily added to any helpdesk or CRM, including Zendesk, ConnectWise, Salesforce, Intercom, and Freshdesk.
Simplesat’s Customer Effort Score program is lightweight and straightforward. The CES software takes only 10 minutes to setup and runs on autopilot after that.