🗓️ Wednesday, 13 March 2024, 11:00 AM EST

CS Unleashed Webinar Series

Beyond Satisfaction: How to Leverage Technology for Proactive Customer Success

During this one-time FREE webinar, you’ll get practical strategies for instilling customer-centric values in your organization.

🎉 Join our free webinar

Who Can Make the Most of It?

Join us for a dynamic panel webinar featuring CS leaders from Simplesat, Upflow, and Vitally as we delve into the heart of Customer Success innovation.

This engaging session will explore how each company has uniquely integrated customer-centric values into their operations, the role of cutting-edge technology in enhancing customer experiences, and the key metrics that define success in our industry.

Our panelists will share real-world examples, insights on adopting a customer-first mindset across all team levels, and predictions on the evolving role of Customer Success.

Whether you’re looking to refine your CS strategy or inspire your team with forward-thinking approaches, this webinar is designed to provide actionable insights and inspire a new wave of customer-centric innovation in your organization.

Understand how to successfully embed customer-centric values within your teams
Learn strategies to encourage all employees, not just customer success teams, to adopt a customer-first mindset
Discover the next big tech innovation in CS
Get key metrics to prioritize in measuring the effectiveness of your customer success initiatives
What should CS teams stop doing in 2024

🎉 Join our free webinar

Samantha Semuhin

Customer Success Manager

Samantha is a Strategic Customer Success Manager at Upflow where she has shaped and nurtured a culture of excellence..She has a passion for delivering exceptional results and innovative problem-solving to the realm of Customer Success.

Celine Doumar

Senior CSM at Vitally

Celine is a Sr CSM at Vitally, a leading CSP. She embarked on her journey in Customer Success almost a decade ago (before it was called Customer Success) at a large organization, moving from Mid Market Customer Success to Enterprise Implementation. When she moved to New York five years ago, she transitioned into the dynamic world of startups, and has since worn many CS hats. She currently lives in Brooklyn, NY.

Elliot Fox

Head of Customer Success at Simplesat

Hi! I’m Elliot the head of Customer Success at Simplesat. Passionate about onboarding customers and finding simple solutions to complex use cases.

Cory Brown

CEO of Simplesat

Cory is fueled by a passion for customer service and a dedication to helping his own clients achieve excellence in their service offerings. With 15 years of experience collaborating with MSPs, he has honed his skills in improving their marketing and customer success strategies.

Elevate your client experience to new heights.

Don’t miss out on our upcoming webinar!
Register now and kickstart the journey toward building an extraordinary client lifecycle today!

🎉 Join our free webinar

FAQ❓

Will this workshop be recorded?

Yes, when you register you will be on the list to get the recordings immediately after they are available.

What is Simplesat?

Simplesat is a customer feedback system tool that integrates with existing technology stacks, allowing businesses to collect and analyze customer feedback in one place.

With flexible survey creation, multiple distribution channels, and easy data interpretation, Simplesat helps businesses improve customer satisfaction and reduce churn.

By offering insights into customer needs and priorities, Simplesat strives to make customer feedback collection effortless for MSPs.

Are there any special trial offers?

Yes, join and register and get special offers after the webinar.