Smarter automation, easier data management. Here’s what’s new in Simplesat.
Stripe sync — Automatic customer management
Your Stripe customer data now syncs directly into Simplesat, closing the loop on sending NPS and CSAT surveys without manual imports.
The problem
Manual exports instantly go stale. Customers slip through the cracks, emails drift out of date. Surveys miss their target.
If you’re migrating from Delighted — which shuts down on June 30 — this is especially relevant. For teams looking for a Delighted alternative with Stripe support, this sync gives you a clean foundation to rebuild your feedback workflows.
The solution
Connect Stripe once, and the loop closes itself. Simplesat imports your full customer list on day one, then checks back daily for anything new or changed.
🔄 Records that stay current. Your customer list updates automatically every day.
📬 Better deliverability. When email addresses sync from Stripe, feedback requests land where they should.
📊 Surveys that reach the right people. Use synced Stripe contacts as your survey audience for post-purchase NPS, CSAT, or transactional feedback.
Setup
The integration takes a few minutes to set up: create a restricted API key in Stripe (under Developers → API keys) with read-only access to Customers and Events, then paste the token into Simplesat’s Stripe integration page. From there, activate the customer sync — no code or complex configuration required.
Delete multiple customers at once from the Customers page.
The problem
Deleting customers one at a time adds up fast, especially when you’re working with large datasets or synced contact lists.
The solution
Bulk delete changes everything. Select any number of records and remove them in a single, confident action.
🗂️ A new table layout. The Customers page now uses a table view, making it easier to scan details and select records.
⚡ Multi-select and bulk delete. Check the boxes next to the customers you want to remove, then delete them all at once.
✅ Cleaner data, less effort. Quickly clear out outdated contacts or remove duplicates. Especially useful after syncing from an external system.
How it works
- Navigate to the Customers page
- Select customers using the checkboxes on the left
- Click Delete in the bulk action bar that appears
- Confirm the deletion
Deleted customers are removed permanently. Their submitted feedback remains in your account and displays as Anonymous.
Connect Simplesat to n8n for no-code automation.
What you gain
If you’re using n8n to automate workflows across your stack, you can now integrate Simplesat directly — no custom API scripting required.
- Simplesat’s n8n community node supports 13 actions across surveys, questions, responses, customers, and team members. Authenticate once with your Simplesat API key and build workflows that:
Send surveys automatically based on triggers - Sync responses to other tools
- Create or update customers from external systems
- Pull feedback data into reporting pipelines
This opens up powerful automation possibilities for technical teams and reduces setup time for anyone managing complex feedback workflows.
How it works
Open an n8n workflow, search for Simplesat, and add the node. Authenticate using your Simplesat API token, then choose from 13 supported actions to build your automation. The credential is reused across all Simplesat nodes in your workspace.
Filter reports by “Yesterday” with a single click.
Teams monitoring daily CSAT, CES, or NPS trends can now select Yesterday from any report date filter. It makes your morning check-in a little faster.
Look for the new preset in the date filter dropdown on any report.
Whast's next
More updates are on the way, including multilingual surveys and Stripe-triggered surveys (like sending CSAT after a successful payment). If you have ideas, we’re listening!
About Simplesat: Simplesat is the leading omnichannel survey app designed to enhance customer feedback management across various platforms, including Zendesk, Salesforce, and Gladly. Trusted by businesses worldwide, Simplesat delivers actionable insights that drive business growth and customer satisfaction.
