Net Promoter Score (NPS) survey template
Track customer loyalty and long-term performance with this NPS template.
Template used for
- Marketing, Product, Support
🤔 How do NPS surveys work?
Net Promoter Score (NPS) measures customer loyalty by asking how likely customers are to recommend your business to others, typically on a scale from 0 to 10. This simple yet powerful metric offers insight into long-term customer loyalty and helps you identify advocates and detractors within your customer base.
What makes NPS essential for your business?
NPS is valued for its ability to track loyalty over time. Unlike transactional metrics like CSAT, NPS reflects the overall sentiment of customers toward your brand, giving you a clear view of long-term customer satisfaction and potential growth. NPS feedback helps prioritize improvements that have the biggest impact on customer loyalty.
Start your NPS survey today
Sign up or log in to Simplesat to access our customizable NPS Survey Template. Use it to gather essential feedback, strengthen customer loyalty, and drive sustainable growth for your business.
Industry standard benchmark
