“I provide IT Services, and I love the fact that it integrates with my PSA software Autotask. When the ticket is closed, the client gets an email stating that, and with the integration it will provide the survey (linking the ticket) and even better I can then post it on my website.
Autotask didn’t have a great html survey feature. I used to use jot forms but that would not correlate with the tickets. Simplesat does that.”