“Looks fantastic on the client side, and on the dashboards. So easy to use. It’s a great value for the price, which made the decision easier to go with them. Support is responsive, and development is always working on improvements.
I really wanted something that looked great for the clients, and it definitely fits the bill. Also, the fact that it will write-back survey results to Autotask has been great. It’s fantastic being able to use the data in different ways in both the Simplesat app and Autotask. This gives us more flexibility. Plus, we have the results go to a Teams channel via Zapier to reduce email notifications.”