Todd Kane with Simplesat founders Derek and Cory Brown on the power of customer satisfaction

Todd Kane from Evolved Management Consulting chats with Simplesat co-founders and father son duo Derek and Cory Brown.

Topics covered:

  • Simplesat’s origins from Pronto Marketing
  • Filling a need for a “complete satisfaction solution” for MSPs
  • The importance of collecting CSAT ticket feedback
  • How users are benefitting from Simplesat today
  • How Simplesat is different from competitors or alternative solutions
  • On the roadmap: NPS emails, deeper integrations with ConnectWise, Autotask, Zendesk and more

Originally posted on Evolve’s blog.

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