Webinar: The MSPs complete satisfaction solution

Last week we were fortunate enough to have a chance to speak with MSP Webinar’s Steve Taylor.

In this discussion, we chat with Steve about:

  • Why MSPs need to be measuring customer feedback
  • Overview of different customer satisfaction metrics
  • CSAT and NPS (Net Promoter Score) implementation best practices
  • Simplesat vision and demo
  • Riveting Q&A

Check it out:

Originally posted at MSP Webinars. Also, check out Steve’s YouTube channel for other awesome webinars!

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