The easiest way to get customer feedback through Freshservice
Embed CSAT or NPS surveys directly into your Freshservice closed ticket email templates.
How Simplesat works with Freshservice
Add CSAT or NPS surveys to Freshservice
Embed one-click surveys directly into Freshservice closed ticket email templates.
- Easily add Freshservice email placeholders in the embed code section
- Easy copy/paste process takes less than 5 minutes
- Embedded surveys mean no extra emails for your contacts
Detailed reporting
Create reports for a client, group of team members, or any other information you’re looking to present or explore.
- View survey score, stats, trends, and leaderboards
- Filter by company, customer, team member, or any attributes sent through Freshservice
- Drill down to see details for any specific stat or time period
