The to get customer feedback through Freshservice

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Embed CSAT or NPS surveys directly into your Freshservice closed ticket email templates.

How Simplesat works with Freshservice

Add CSAT or NPS surveys to Freshservice

Embed one-click surveys directly into Freshservice closed ticket email templates.

Screenshot of Simplesat dashboard showing detailed ticket reporting

Detailed reporting

Create reports for a client, group of team members, or any other information you’re looking to present or explore.

  • View survey score, stats, trends, and leaderboards
  • Filter by company, customer, team member, or any attributes sent through Freshservice
  • Drill down to see details for any specific stat or time period

Customer surveys don't have to be boring

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Try a sample survey

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