The to get customer feedback through Freshservice


Embed CSAT or NPS surveys directly into your Freshservice closed ticket email templates.

How Simplesat works with Freshservice

Add CSAT or NPS surveys to Freshservice

Embed one-click surveys directly into Freshservice closed ticket email templates.

Screenshot of Simplesat dashboard showing detailed ticket reporting

Detailed reporting

Create reports for a client, group of team members, or any other information you’re looking to present or explore.

  • View survey score, stats, trends, and leaderboards
  • Filter by company, customer, team member, or any attributes sent through Freshservice
  • Drill down to see details for any specific stat or time period

Customer surveys don't have to be boring

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Try a sample survey

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