The to get customer feedback through Service Desk™


Embed CSAT or NPS surveys directly in your Service Desk™ Cloud closed ticket email templates.

How Simplesat works with Jira Service Desk™

Add CSAT or NPS surveys to email templates

Embed one-click surveys directly into solved ticket Jira emails.

Screenshot of Simplesat dashboard showing detailed ticket reporting

Detailed reporting

Create reports for a client, group of team members, or any other information you’re looking to present or explore.

  • View survey score, stats, trends, and leaderboards
  • Filter by company, customer, team member, or any synced Jira attributes
  • Drill down to see details for any specific stat or time period

Customer surveys don't have to be boring

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Try a sample survey

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