The to get customer feedback through LiveAgent
Embed CSAT or NPS surveys directly in LiveAgent email templates.
How Simplesat works with LiveAgent
Add CSAT or NPS surveys to email templates
Embed one-click surveys directly into solved ticket LiveAgent emails.
- Easily add LiveAgent email placeholders in the embed code section
- Easy copy/paste process takes less than 5 minutes
- Embedded surveys mean no extra emails for your contacts
Detailed reporting
Create reports for a client, group of team members, or any other information you’re looking to present or explore.
- View survey score, stats, trends, and leaderboards
- Filter by company, customer, team member, or any attributes sent through LiveAgent
- Drill down to see details for any specific stat or time period
