The to get customer feedback through LiveAgent


Embed CSAT or NPS surveys directly in LiveAgent email templates.

How Simplesat works with LiveAgent

Add CSAT or NPS surveys to email templates

Embed one-click surveys directly into solved ticket LiveAgent emails.

Screenshot of Simplesat dashboard showing detailed ticket reporting

Detailed reporting

Create reports for a client, group of team members, or any other information you’re looking to present or explore.

  • View survey score, stats, trends, and leaderboards
  • Filter by company, customer, team member, or any attributes sent through LiveAgent
  • Drill down to see details for any specific stat or time period

Customer surveys don't have to be boring

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