The easiest way to get customer feedback through LiveAgent
How Simplesat works with LiveAgent
Add CSAT or NPS surveys to email templates
Embed one-click surveys directly into solved ticket LiveAgent emails.
- Easily add LiveAgent email placeholders in the embed code section
- Easy copy/paste process takes less than 5 minutes
- Embedded surveys mean no extra emails for your contacts
Detailed reporting
Create reports for a client, group of team members, or any other information you’re looking to present or explore.
- View survey score, stats, trends, and leaderboards
- Filter by company, customer, team member, or any attributes sent through LiveAgent
- Drill down to see details for any specific stat or time period
