Q2 2021 feature release: Internal notes, custom rating icons, and easy customer editing

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Internal notes for feedback

Internal notes give you and your team a chance to provide closure about the resolution or follow-up items of any feedback.

To add and view notes, click on any feedback in your Simplesat dashboard.

add internal notes to customer feedback in simplesat
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Upload custom rating icons

Let your brand shine by using custom rating icons in any of your CSAT surveys.

Requirements:

  • Minimum two images
  • Icons must be on a square canvas
  • Images should be at least 300 pixels
  • They must be simple, cute, and fun!
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Duplicate surveys

Edit the survey you’d like to copy, then choose the duplicate option from the dropdown menu.

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Add, edit, delete customers

Host mapping allows you to display any domain of your choice when respondents visit your web survey. Talk about a fully branded experience!

add edit delete customers in simplesat
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New email template

Host mapping allows you to display any domain of your choice when respondents visit your web survey. Talk about a fully branded experience!

simplesat email template playful
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That’s it for this release! To see the full Simplesat roadmap and what we have planned next, check out our product portal.

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