Why Simplesat is the best alternative to SurveyMonkey

Before Simplesat

Out of touch with customer sentiment, unable to gather relevant customer data, and unsure how to use customer feedback to grow revenue.

After Simplesat

Able to collect immediate and honest customer satisfaction data and use it to improve the business and keep the team motivated.

Everything you need for turning CSAT and NPS data into action

customer satisfaction survey

There are hidden costs to the hacked together solutions businesses are already using. And they aren’t as effective at collecting feedback (and putting it into action) as they could be.

What you need is a single, centralized place to gather, measure, and publish customer feedback. That’s Simplesat!

How does Simplesat compare to SurveyMonkey?

Simplesat offers several advantages over SurveyMonkey. We are the better choice for businesses that require specialized features for transactional CSAT workflows – with Simplesat, customers can immediately leave feedback on every step of their customer journey.

Some key benefits of using Simplesat:

In short: Simplesat is an excellent alternative to SurveyMonkey, and it’s especially advantageous for smaller businesses that prioritize real-time feedback capabilities, simple implementation, and cost-effective pricing plans.

If your organization relies on transactional CSAT workflows and requires an intuitive interface with powerful integrations, Simplesat could be your best option for enhancing customer satisfaction and driving business growth.

Seamless integrations with your existing stack:

Companies are more in touch with their customers after switching to Simplesat

With Simplesat you’ll finally be able to understand how your customers feel, and how your team is performing.

Live customer feedback,
sourced by Simplesat!

Simplesat is a leader in customer feedback management

One-size-fits-all survey tools just don’t cut it anymore

Understanding the whole picture means integrating multiple channels, metrics, and delivery frequencies with the systems you already use.Β 

With Simplesat, you can embed CSAT surveys in closed ticket notifications, gather NPS (Net Promoter Score) feedback through quarterly emails, or send one-off surveys after a project is completed. You’re in control.Β 

Customer surveys don't have to be boring

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