The to automate customer surveys through Intercom

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Sync Intercom with Simplesat to automate recurring customer surveys

How Simplesat works with Intercom

Automate recurring NPS email surveys to Intercom users

Screenshot showing how to automate recurring NPS surveys for Intercom users, with Simplesat
Screenshot that demonstrates Zapier's ability to sync Intercom user notes and custom fields

Add comments and tags to tickets

Through Zapier, you can sync ratings with Intercom user notes or custom fields to increase the visibility and transparency of your helpdesk.

  • Display ratings and comments directly in user or company notes
  • Update custom fields (like “Latest NPS Score”)
  • Use this data in Intercom for segments or custom audiences

Detailed ticket reporting

Create reports for a customer, group of team members, or any other information you’re looking to present or explore.

  • View survey score, stats, trends and leaderboards
  • Filter by company, customer, team member, or segments and tags synced from Intercom
  • Drill down to see details for any specific stat or time period
Screenshot of Simplesat dashboard showing detailed ticket reporting

Customer surveys don't have to be boring

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