The easiest way to get customer feedback through Zoho Desk
Embed CSAT, CES, or NPS surveys directly into Zoho Desk closed-ticket email templates.
How Simplesat works with Zoho Desk
Add CSAT, CES, or NPS surveys to email templates
Embed one-click surveys directly into solved ticket emails from Zoho Desk.
Sync feedback to ticket and contact custom fields
Update contact records and rated tickets with internal notes
Add tags to rated tickets
Sync Simplesat rating and sentiment to a ticket’s tags