Track customer satisfaction

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Integrate Simplesat with BrightGauge to track incoming CSAT and other KPIs

"This is the next level customer satisfaction app for MSPs."

How Simplesat works with BrightGauge

Customer satisfaction dashboards

  • Connect Simplesat as a BrightGauge datasource in minutes
  • New Simplesat feedback shows up in BrightGauge every five minutes
  • Includes two pre-built dashboards: CSAT and NPS
  • View customer satisfaction results alongside other data sources (ConnectWise, Autotask, etc.)
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Create easy-to-read reports

  • Includes two default report templates: CSAT and NPS
  • Makes it super easy for teams and executives to review high-level data
  • Automates client reports to save time and stay consistent

Easily gauge your most
important KPIs

  • Automatically calculates CSAT and NPS scores
  • Displays team member leaderboards to track top performers
  • Easily identifies β€œat risk” clients

MSP success stories

Customer surveys don't have to be boring

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