Track customer satisfaction Integrate Simplesat with BrightGauge to track incoming CSAT and other KPIs Try a sample survey Enter your email below to receive a sample survey. First Name*Email* Which helpdesk would you like to integrate with?ZendeskConnectWiseAutotaskFreshdeskNameThis field is for validation purposes and should be left unchanged. Try a sample survey! "This is the next level customer satisfaction app for MSPs." Alex Markov CEO at Red Key Solutions How Simplesat works with BrightGauge View all features in Simplesat → Customer satisfaction dashboards Connect Simplesat as a BrightGauge datasource in minutes New Simplesat feedback shows up in BrightGauge every five minutes Includes two pre-built dashboards: CSAT and NPS View customer satisfaction results alongside other data sources (ConnectWise, Autotask, etc.) Create easy-to-read reports Includes two default report templates: CSAT and NPS Makes it super easy for teams and executives to review high-level data Automates client reports to save time and stay consistent Easily gauge your most important KPIs Automatically calculates CSAT and NPS scores Displays team member leaderboards to track top performers Easily identifies “at risk” clients MSP success stories Customer Story: Indian River Networks 🏆 Results 25% increase in client engagement 50% reduction in Read more Customer Story: Business France 🏆 Results Dramatic increase in survey response rates Able to Read more Customer Story: Red Key Solutions 🏆 Results Able to act quickly on customer feedback Increased Read more Customer surveys don't have to be boring Try a sample survey Enter your email below to receive a sample survey. First Name*Email* Which helpdesk would you like to integrate with?ZendeskConnectWiseAutotaskFreshdeskPhoneThis field is for validation purposes and should be left unchanged. Try a sample survey!