The easiest way to get customer feedback through Freshservice

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Embed CSAT, CES, or NPS surveys directly into Freshservice’s closed ticket email templates.

How Simplesat works with Freshservice

Add CSAT, CES, or NPS surveys to Freshservice

Embed one-click surveys directly into Freshservice closed ticket email templates.

Update requester custom fields with rating details

Create follow-up tickets from feedback

Add notes to tickets

Update ticket fields with rating details

Get everything in Simplesat

Customer surveys don't have to be boring

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Try a sample survey

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