The easiest way to get customer feedback through Freshservice


Embed CSAT, CES, or NPS surveys directly into Freshservice’s closed ticket email templates.

How Simplesat works with Freshservice

Add CSAT, CES, or NPS surveys to Freshservice

Embed one-click surveys directly into Freshservice closed ticket email templates.

Freshservice Customer surveys

Update requester custom fields with rating details

Create follow-up tickets from feedback

Freshservice Customer surveys

Add notes to tickets

Update ticket fields with rating details

Get everything in Simplesat

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