The easiest way to get customer feedback through RedmineUP

Add one-click CSAT, CES, or NPS surveys to RedmineUP email triggers in minutes. Simplesat syncs rating and ticket info both ways.

✨ How Simplesat works with RedmineUP

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Add CSAT, CES, NPS, or 5-star rating surveys to RedmineUP quick replies

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Pull ticket details

Each time your customer provides a rating, Simplesat will associate the following information with the response.

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Create a follow-up issue after receiving feedback

Efficiently address customer feedback by instantly generating new issues and automating follow-up, ensuring proactive resolution.

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Sync feedback to ticket's vote

Sync valuable feedback directly to the related ticket as a vote for enhanced support workflows.

✨ Read how real businesses are improving customer satisfaction with Simplesat

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Try a sample survey

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