The easiest way to get customer feedback through Freshsales
Simplesat allows you to create a CSAT, CES, NPS, or 5-star survey that you can embed directly into Freshsales email notifications.
😍
Add CSAT, CES, NPS, and 5-star surveys to email templates
Embed one-click surveys directly into your Freshsales email templates.
- Create a Freshsales survey effortlessly
- The copy/paste process takes less than 5 minutes
- Embedded surveys mean no extra emails for your contacts
🗃️
Automatically sync Freshsales customers to Simplesat
- All customer records are synced on the first setup
- Daily syncs for new and updated customers — no manual work needed
🔁
Sync feedback to contact custom fields
- Automatically update custom fields with a contact’s latest CSAT/CES/NPS/5-star rating and sentiment
- Keep your team informed with up-to-date insights directly in the contact profile
🎯
Create task after receiving feedback
Automatically trigger follow-up actions based on customer sentiment.
- When a customer provides feedback, a new task is created in Freshsales
- Task type and priority are determined by the sentiment of the response
📊
Add note to deal after receiving feedback
Automatically keep your related deals up-to-date with customer insights.
- Feedback from customers is added as an internal note to the related deal in Freshsales
- Notes help your sales team stay informed and take action based on real-time feedback
🙌
Get everything in Simplesat
- Each time your customer provides a rating, Simplesat will associate the following information with the response.
- Sync deal details from Freshsales to Simplesat!
✨ Find out how real businesses are improving customer satisfaction with Simplesat
