Simplesat makes it easy to embed visual positive/neutral/negative surveys in solved ticket email triggers or automations.
Put your Net Promoter Score email surveys on autopilot.
Import and sync your Autotask contacts with Simplesat, then create an audience list to target clients who should receive surveys.
Powerful dashboards give you insight into Autotask ticket feedback and client loyalty.
Spot problem areas, identify bright spots, and improve your customer experience!
Increase website conversions by providing social proof through positive testimonials. Publish feedback with one click and watch it instantly show up on your website.
No matter the number of surveys, responses, users and customers in your account.
Fun and intuitive Good/Neutral/Bad surveys ready to embed in Autotask solved ticket notification emails.
Send recurring NPS (Net Promoter Score) emails to an imported customer list.
Instantly publish real-time feedback on your website to increase social proof and improve conversions.
Choose different text for follow-up and thank you page content based on your customer's response.
Invite your entire team to have transparency into your company’s satisfaction.
See all ratings in an intuitive feedback stream, allowing you to filter by company, customer, sentiment and more.
View satisfaction details for each individual customer.
Sync incoming feedback with your Dropbox account to integrate with BrightGauge or other BI tools.
Authenticate with the Autotask API to enable rich, two-way integrations.
Choose to get emails for only certain ratings, for example, only bad or neutral ratings with a comment.
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