Autotask customer feedback surveys have never been this easy.

  • Embed one-click CSAT surveys in solved ticket email notifications
  • Send quarterly NPS (Net Promoter Score®) emails to your customers
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Jeff Dettloff,
President at Providence Consulting
Uses Simplesat's one-click CSAT and NPS surveys with Autotask

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Setup your fun, one-click CSAT survey in less than 10 minutes

Simplesat makes it easy to embed visual positive/neutral/negative surveys in solved ticket email triggers or automations.

View a sample survey

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Measure customer loyalty through quarterly NPS surveys

Put your Net Promoter Score email surveys on autopilot.

Import and sync your Autotask contacts with Simplesat, then create an audience list to target clients who should receive surveys.

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Measure and improve your customer satisfaction

Powerful dashboards give you insight into Autotask ticket feedback and client loyalty.
Spot problem areas, identify bright spots, and improve your customer experience!

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Instantly publish positive client feedback as testimonials

Increase website conversions by providing social proof through positive testimonials. Publish feedback with one click and watch it instantly show up on your website.

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$79 per month, all-inclusive.

No matter the number of surveys, responses, users and customers in your account.

All plans include

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One-click CSAT surveys

Fun and intuitive Good/Neutral/Bad surveys ready to embed in Autotask solved ticket notification emails.

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Automated NPS emails

Send recurring NPS (Net Promoter Score) emails to an imported customer list.

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Real-time testimonial widgets

Instantly publish real-time feedback on your website to increase social proof and improve conversions.

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Customizable landing pages

Choose different text for follow-up and thank you page content based on your customer's response.

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Unlimited users

Invite your entire team to have transparency into your company’s satisfaction.

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Easy feedback visibility

See all ratings in an intuitive feedback stream, allowing you to filter by company, customer, sentiment and more.

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Customer feedback insights

View satisfaction details for each individual customer.

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Export feedback to Dropbox

Sync incoming feedback with your Dropbox account to integrate with BrightGauge or other BI tools.

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Deep Autotask integrations

Authenticate with the Autotask API to enable rich, two-way integrations.

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Instant email notifications

Choose to get emails for only certain ratings, for example, only bad or neutral ratings with a comment.