Setup your fun, one-click CSAT survey in less than 10 minutes
Simplesat makes it easy to embed visual positive/neutral/negative surveys in solved ticket email triggers or automations.
Measure customer loyalty through quarterly NPS surveys
Put your Net Promoter Score email surveys on autopilot.
Import your customers by CSV upload, then create an audience list to target the ones who should receive surveys.
Measure and improve your customer satisfaction
Powerful dashboards give you insight into Zendesk ticket feedback and client loyalty.
Spot problem areas, identify bright spots, and improve your customer experience!
Instantly publish positive client feedback as testimonials
Increase website conversions by providing social proof through positive testimonials. Publish feedback with one click and watch it instantly show up on your website.
$49 per month,
all-inclusive.
No matter the number of surveys, responses, users and customers in your account.
All plans include
One-click CSAT surveys
Fun and intuitive Good/Neutral/Bad surveys ready to embed in Zendesk solved ticket notification emails.
Automated NPS emails
Send recurring NPS (Net Promoter Score) emails to an imported customer list.
Real-time testimonial widgets
Instantly publish real-time feedback on your website to increase social proof and improve conversions.
Customizable landing pages
Choose different text for follow-up and thank you page content based on your customer's response.
Unlimited users
Invite your entire team to have transparency into your company’s satisfaction.
Easy feedback visibility
See all ratings in an intuitive feedback stream, allowing you to filter by company, customer, sentiment and more.
Customer feedback insights
View satisfaction details for each individual customer.
Export feedback to Dropbox
Sync incoming feedback with your Dropbox account to integrate with BrightGauge or other BI tools.
Deep Zendesk integrations
Authenticate with the Zendesk API to enable rich, two-way integrations.
Instant email notifications
Choose to get emails for only certain ratings, for example, only bad or neutral ratings with a comment.
Zendesk Users Simplesat
"Great Zendesk add on for CSAT ratings. Affordable and certainly exceeded my expectations. They are constantly adding features and making their product better each and every day. They have amazing hands-on support to help with setup and any questions I had about the product. I highly recommend."
Rafi Cohen
Restaurant Success Manager
