Real companies. Real results.

Real-time Zendesk feedback helped Jimdo uncover customer friction, improve domain setup, raise CSAT by 10%, and cut first response time by 15%.

With Simplesat, Everyday Dose brings survey feedback back into Gorgias, tags responses by topic, builds team-specific views, and gives support leads clearer insight into what’s really driving customer satisfaction.

With Simplesat dashboards inside Zendesk, Carly can filter feedback by topic, spot service gaps, and follow up fast enough to turn unhappy customers into satisfied ones.

With Simplesat, Eventshop collects fan feedback through Gorgias and Shopify, uses quick surveys to boost response rates, and gives support leaders clearer insight into customer sentiment.

With Simplesat, Aceable replaced basic Zendesk CSAT with flexible CES surveys, customized feedback by course and brand, and connected survey insights to Zendesk, MaestroQA, and Gladly.

With Simplesat, Genatec replaced a ConnectWise competitor, set up customer feedback with hands-on support, and gave managers clearer CSAT data across technicians, Salesforce, and Power BI workflows.

With Simplesat, Spektrix replaced basic Zendesk ratings with customizable CSAT and NPS surveys, built feedback triggers across the customer journey, and gave its success team clearer insights to act on every week.

With Simplesat, Sport Alliance replaced unreliable Zendesk feedback workflows with flexible surveys, growing monthly responses from 150 to 700–900 and lifting its average satisfaction score from 3.24 to 4.11.

With Simplesat, Supermetrics replaced limited Freshdesk feedback with flexible surveys, segmented support workflows, and conditional follow-up questions that help teams understand customer sentiment across global markets.

With Simplesat, Inspired IT tracks years of CSAT and NPS feedback, shares customer comments through Microsoft Teams, improves Google review workflows, and gives managers clearer insight into service quality as the team grows.

With Simplesat, Procano connects Autotask and Intercom feedback workflows, shares positive customer comments across both offices, and gives managers clearer insight into service trends, client follow-up, and technician performance.

With Simplesat, Upflow consolidated NPS and CSAT data, added surveys across Intercom and Front, and triggered Vitally playbooks so CSMs can spot churn risks and follow up faster.

With Simplesat, ITC Service connects feedback across HubSpot, Autotask, ConnectWise, and Exclaimer, follows up with unhappy clients faster, and turns positive customer responses into Google reviews that improve local visibility.

With Simplesat, Integration Technologies moved from manual SurveyMonkey processes to connected ConnectWise surveys, automated NPS and CSAT workflows, and real-time website testimonials that help turn customer feedback into service improvements and new business.

With Simplesat, Indian River Networks replaced SmileBack with an affordable ConnectWise feedback workflow, migrated its historical CSAT data, raised client engagement by 25%, cut CSAT costs by 50%, and shared real-time feedback with the whole team through Slack.

With Simplesat, Business France launched CSAT surveys in under an hour, beat its 90% satisfaction goal, and gave IT teams real-time feedback across 1,500 employees in 124 countries.

With Simplesat, Red Key Solutions moved from an outdated feedback tool to ConnectWise CSAT surveys, quarterly NPS campaigns, BrightGauge reporting, and website-ready testimonials that help the team spot unhappy clients and referral-ready promoters.

With Simplesat, Proper Sky retired its clunky custom CSAT system for ConnectWise-native surveys, added NPS synced to its contacts, and turned positive feedback into more 5-star Google reviews.

With Simplesat, Castlerock sends Accelo ticket feedback straight into Slack, giving the team immediate visibility into client wins, honest customer comments, and opportunities to improve service quality.

Inspired IT hit 100% CSAT and a 31% response rate with embedded Autotask surveys and Microsoft Teams notifications routed through Zapier.

With Simplesat, DigaCore embedded CSAT surveys in ConnectWise, set up feedback collection in under an hour, automated Google and Facebook review requests, and gave its team a clearer way to spot client frustration before it escalates.