Release notes

Always shipping

Every feature, fix, and improvement we ship.

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June 10, 2026
Integration

Decagon integration

Simplesat connects with Decagon to help you measure CSAT on AI conversations. Trigger surveys with topic tags and import Decagon CSAT scores so all feedback lives in Simplesat.

June 10, 2026
Integration

Databricks integration

Simplesat feedback syncs directly to Databricks, so lakehouse teams can report on satisfaction data without needing intermediary tools or manual exports.

June 10, 2026
Integration

LogMeIn Rescue integration

If your team runs remote support through LogMeIn Rescue, you can now collect CSAT and NPS feedback with session details attached to every response.

May 27, 2026
Feature

Team members

Manage your full agent roster in Simplesat. The new Team members section lets admins merge duplicates, create groups, map users, and protect synced fields for cleaner CSAT reporting.

March 30, 2026
Feature

Multilingual surveys

Run a single survey in multiple languages instead of duplicating it for each one. One survey, one set of results — so teams with a global customer base get…

March 30, 2026
Enhancement

Multiple API keys per workspace

Create and manage multiple API keys per workspace — each with its own name and permission scope — so you can delete one without affecting the rest.Grant full…

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