Release notes

Always shipping

Every feature, fix, and improvement we ship.

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July 24, 2026

Feature

Flip choice order

Consistent rating icon order: set the order once and every respondent sees it the same way, on every surface and device.

June 10, 2026

Integration

Decagon integration

Simplesat connects with Decagon to help you measure CSAT on AI conversations. Trigger surveys with topic tags and import Decagon CSAT scores so all feedback lives in Simplesat.

June 10, 2026

Integration

Databricks integration

Simplesat feedback syncs directly to Databricks, so lakehouse teams can report on satisfaction data without needing intermediary tools or manual exports.

June 10, 2026

Integration

LogMeIn Rescue integration

If your team runs remote support through LogMeIn Rescue, you can now collect CSAT and NPS feedback with session details attached to every response.

May 27, 2026

Feature

Team members

Manage your full agent roster in Simplesat. The new Team members section lets admins merge duplicates, create groups, map users, and protect synced fields for cleaner CSAT reporting.

March 30, 2026

Feature

Multilingual surveys

Run a single survey in multiple languages instead of duplicating it for each one. One survey, one set of results — so teams with a global customer base get…