Simplesat responses, auto-synced to Google Sheets
Live in minutes
70+ Integrations
No extra tools for most setups
Live feedback in Google Sheets
Connect
Link your survey to a Google Sheet; Simplesat handles auth and makes the sheet.
Configure
Map the fields to capture: score, comment, type, name, timestamp. Each response is a row.
See results
Rows append live for pivots, formulas, or a Looker Studio dashboard.
Why teams pick Google Sheets
No warehouse needed. Google Sheets is the fastest path from response to analysis.
Simplest path to custom analysis
Each response is a row, ready for formulas and filters in a tool everyone knows.
Share without logins
A shared sheet shows fresh data to your team or client, no Simplesat seat.
Dashboards without a warehouse
Sheets feeds Looker Studio and other BI tools, no SQL or ETL.
What the integration does
Simplesat appends each response, score, comment, type, and metadata, to a Google Sheet in real time, ready for analysis or dashboards.
Every new response appends to a Google Sheet automatically. The simplest path to custom analysis, ad-hoc sharing, and homegrown dashboards.
What you need
Google Sheets
plan:
Any Google account (free or Workspace)
Simplesat plan:
Standard or higher
Permissions:
Google Sheet edit access; Simplesat OAuth
Setup time:
Under 10 minutes
Google Sheets is Google's cloud-based spreadsheet, part of Google Workspace and free with any Google account. Millions of teams use it for lightweight data analysis, reporting, and collaboration.
The Simplesat integration connects at the survey level and appends each new CSAT, NPS, or 5-star response, with score, comment, type, metadata, and timestamp, to a Google Sheet automatically, ready for formulas or Looker Studio.
Works with your whole stack
Frequently asked questions
How does the Google Sheets integration work?
Every new response appends a row to your sheet automatically: scores, comments, sentiment, and synced metadata. No exports, no manual work. From there it feeds any dashboard, pivot, or model you already run in Sheets.
Do my agents need a Simplesat login?
No. Customer ratings land right on the ticket in your helpdesk, so agents see their feedback without logging into Simplesat at all. Only the people who build surveys, dashboards, and reports - your admins and managers - need a seat.
Can I delay surveys until an issue is really resolved, and prevent over-surveying?
Yes. Set a delay so surveys send only after the conversation is truly resolved, matched to your reopen window. Suppression rules stop anyone from being surveyed too often, and you can exclude topics, inboxes, or tags entirely.
Can you build a custom integration for our stack?
Yes, custom builds are available for Enterprise users. If our native integrations don't cover what you need, our team can build a new one for you, with no engineering work on your side. Share your use case and we'll map out the best path for you.
Can customers answer with one click in the email?
Yes. The first click in the email records the rating instantly, even if the customer never opens the follow-up page. Anything they add after that, comments or extra answers, enriches the same response.
Can customers leave reviews on Google or Trustpilot?
Yes. Thank-you pages can invite customers to share their experience on Google, Trustpilot, or another review site you choose. You control which surveys include the invitation and how it's presented.
Do integrations or API access cost extra?
No. Integrations, API access, and webhooks are included on every plan. The one exception is Salesforce, which starts on Pro because it typically involves custom objects and deeper setup. Enterprise adds custom-built integrations from our team.
Do I need a developer to set up integrations?
No. Standard integrations are a Marketplace install and a few configuration steps. No code required. Our API is available for custom builds, but most teams never need it.
