Simplesat for Startups

Simplesat for Startups

Our Simplesat for Startups program offers a free 6-month subscription to qualifying startups. You get all the features available in our paid plan, including live customer support (every weekday, 5am – 11pm UTC).

What’s included?

All features of our Standard Plan for free for 6 months
Full access to our world-class support team
Qualified startups should meet all of the criteria below:
Incorporated tech startups
Fewer than two years old
First time using Simplesat
Less than $500k in ARR
6 months free!

Why do Startups need a feedback tool?

Startup investors will look at your churn rate to determine your potential for long-term growth.To prevent churn, you need to understand why your customers are unhappy before they cancel.

Given the right context, customers can clearly articulate their problems, but it’s your job to come up with the solution.
Ash Maurya
Running Lean

It’s on you to make it easy for your customer base to share their feedback with you.

Ways to increase customer feedback rates

Make your surveys dynamic and eye-catching
Multi-channel approach for max customer convenience
Use a combination of CSAT and NPS surveys
Automate survey questions on all the platforms you use to communicate with your customers
Maintain the flexibility needed to change and improve your surveys with additional experience

That's where Simplesat comes in!

We understand that in the first two years of a startup’s life, everything is still up in the air. Your company’s survival depends on making decisions quickly.

With Simplesat, customer feedback collection becomes effortless. You don’t have to worry about how best to approach your customers — we’ll take care of that for you.

We’re rated #1 Easiest to use Feedback Management Software
Best in Market Customer Support (Rated 9.9 on G2)

Simplesat features

Fun and friendly surveys

Customizable multi-question surveys your customers will actually answer.

Instant feedback notifications

Alerts to email, Slack, or Microsoft Teams the moment a response comes in.

Reports and dashboards

Detailed views to understand customer satisfaction across your team.

Real-time testimonials

Publish positive comments directly to your website as they arrive.

Live chat and onboarding

Live chat support and 1:1 onboarding assistance from day one.

Integrates with your stack

Works with the tools you're already using — no new workflows needed.

See how other companies combat user churn with Simplesat