DTCx12 Global
Owen McKee joins ShipBob, Obvi and JAXXON at DTCx12 Global, Gorgias's free BFCM summit on October 7.
Gorgias is running DTCx12 Global on October 7, a free virtual summit on what ecommerce teams should have in place before Black Friday and Cyber Monday. Owen McKee is speaking for Simplesat.
The agenda is built around peak season: how brands are staffing and automating support at volume, what AI is picking up, and which parts of the experience tend to give way when ticket counts triple. Jess Cervellon, founder of Open Late Collective, has the headline session.
The part Simplesat cares about is measurement. Ticket volume, first response time and automation rate all move during BFCM whether or not customers are being helped, and feedback asked for at the moment of the interaction is what tells those two apart.
Also speaking: ShipBob, JAXXON, Obvi, Zipify, Woolman, Consio and Inevitable Agency, with more than 20 speakers across North America, EMEA and APAC.
It starts at 11:00 AM EDT on October 7 and it is free to attend. Register at https://dtcx.events/dtcx12global/simplesat
Speakers
As Sales Director at Simplesat, Owen McKee brings extensive experience in technology solutions sales leadership and team development. He has a proven track record of transforming organizations, driving cultural change, and delivering immediate financial results.
