From Feedback to Loyalty: Proven Strategies for Retail Customer Service Excellence
Turn retail customer service into loyalty — AI, omnichannel, and feedback that drives retention.
Webinars
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June 1, 2021
EP.02 - Richard Tubb: Highly satisfied customers equals more future business
Key takeaways The “IT Business Growth Expert” Richard Tubb covers content marketing, customer satisfaction and his Jar of Awesome. Content marketing and…
Podcasts
June 1, 2021
EP.01 - Derek Brown from Pronto Marketing: What does customer satisfaction mean to us?
Key takeaways Pronto Marketing Founder Derek Brown, talks about his journey into creating a business, with a different kind of thought process to customer…
Podcasts
February 25, 2020
Turning customer feedback into rocket fuel - Webinar with NinjaRMM
Simplesat CEO Cory Brown and NinjaRMM's Director of Content Jonathan Crowe discuss how MSPs can get the most out of their customer feedback. Webinar summary…
Webinars
February 26, 2019
Webinar: The MSPs complete satisfaction solution
Last week we were fortunate enough to have a chance to speak with MSP Webinar's Steve Taylor. In this discussion, we chat with Steve about: Why MSPs need to be…
Webinars
July 25, 2018
Todd Kane with Simplesat founders Derek and Cory Brown on the power of customer satisfaction
Todd Kane from Evolved Management Consulting chats with Simplesat co-founders and father son duo Derek and Cory Brown. Topics covered: Simplesat's origins from…
