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November 10, 2021
Feature
Publish testimonials in real-time with feedback widgets
After you get a survey system in place and start collecting feedback from your customers, you're sure to notice how some of the positive comments look just…
November 2, 2021
Feature
Introducing CES (Customer Effort Score) for Simplesat
In 2016, Simplesat launched with only CSAT as a metric option for surveys. Shortly after, we added NPS (Net Promoter Score). Now, finally, we’re excited to…
Q1 2021 feature release: Advanced survey design customization and multi-brand support
New features Multi-brand support (Pro) More survey customization options Custom CSS styling (Pro) Custom survey host mapping (Pro) Translate surveys into…
January 20, 2021
Feature
User roles and permissions: just the right survey and feedback access for your team
New features New and updated roles Controlling survey access Restricting feedback for Collaborators Team member mapping We’ve cooked up some new roles in…
